Help and Support

Discover a wealth of information to guide you through our service, providing clarity and assistance whenever you need it.

General questions and functionality

What is Diglot, and how does it work?

Diglot is a language assistance service designed for non-native English speakers. It uses AI technology to provide tools such as grammar checks, translation services, paraphrasing, and more to enhance your English writing experience.

How do I get started with Diglot?

To get started, simply sign up for a Diglot account. Once registered, you can access various language assistance tools to improve your English writing skills.

What languages does Diglot support?

Diglot supports 71 languages, allowing users to translate text to English and access language assistance tools in their native language.

Is Diglot's translation service accurate?

Diglot's translation service utilizes advanced AI technology to provide accurate translations. However, remember that translation accuracy may vary based on the complexity of the text and the languages involved.

How does Diglot's grammar check feature work?

Diglot's grammar check feature analyzes your text, identifying and suggesting corrections for grammar and spelling errors. It provides real-time feedback to help you improve the quality of your writing.

Can Diglot help with paraphrasing text?

Diglot includes a paraphrasing tool that helps users rephrase sentences and paragraphs while maintaining the original meaning. It's a valuable feature for enhancing creativity and fluency in your writing.

Security and features

Is my personal information secure with Diglot?

Diglot takes the security of your personal information seriously. We use encryption, access controls, and other security measures to safeguard your data. In order to make all your personal information secure, we use SOC2 standardized certificates. You can refer to our Privacy Policy for more details.

Can I use Diglot on my mobile device?

Diglot is designed to be accessible on various devices, including smartphones and tablets. You can use the service on the web browser of your mobile device, but soon, you’ll be able to download an application for iOS or Android.

Is there a limit to the text length I can translate or check with Diglot?

While certain features may have some limitations on the text length, Diglot is designed to handle a wide range of text lengths. Users can refer to the service guidelines for any specific regulations.

How often is Diglot updated?

Diglot is regularly updated to enhance its features, improve accuracy, and provide users with the best possible language assistance. Updates may include new languages, improved algorithms, and additional tools.

What happens if I forget my Diglot account password?

If you forget your password, you can use the "Forgot Password" option on the login page to reset it. You will be sent an email with instructions on creating a new password.

Can I use Diglot for professional writing, such as academic papers or business documents?

Yes, Diglot is designed to assist users with various types of writing, including professional and academic content. It provides tools to enhance the quality and accuracy of your writing across different genres.

Is Diglot suitable for beginners in English?

Yes, Diglot is designed to assist users at all proficiency levels in English. Whether you're a beginner or an advanced learner, our tools can help you improve your writing skills.

Pricing, feedback and integration

Can I use Diglot for free, or is there a subscription fee?

Diglot offers both free and premium subscription plans. The free plan provides basic features, while the premium plan may include additional tools and benefits. Check our pricing page for more details.

Can I integrate Diglot with other writing tools or platforms?

Currently, Diglot operates as a standalone service. While there may not be direct integrations with some other tools, you can use Diglot alongside your preferred writing applications by copying and pasting text. In addition, you can use Diglot browser plug-in to expand its functionality in any web application. 

How does Diglot handle user feedback and suggestions?

Diglot values user feedback. You can submit suggestions, report issues, or provide feedback through our platform. We actively review and consider user input to enhance the service. 

How accurate is Diglot's grammar check feature?

Diglot's grammar check feature is designed to provide accurate suggestions for grammar and spelling. However, reviewing the suggestions and using your judgment is important, as language nuances can vary.

Is Diglot suitable for professional writers or content creators?

Absolutely. Diglot is versatile and can be used by professionals, writers, and content creators across various industries. It's a valuable tool for improving written content's clarity, correctness, and overall quality.

What kind of customer support does Diglot offer?

Diglot provides customer support through email at support@diglot.app. Our support team can assist with issues, answer questions, and address user concerns.

Other important questions

Can I cancel my Diglot subscription at any time?

Yes, you can cancel your Diglot subscription at any time. The cancellation will take effect at the end of the current billing period.

What kind of customer support does Diglot offer?

Diglot provides customer support through email at support@diglot.app. Our support team can assist with issues, answer questions, and address user concerns.

Can I use Diglot in offline mode?

Diglot currently operates online, requiring an internet connection for real-time language assistance. Offline functionality may be considered in future updates.

Have any questions?

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